guarantee

The manufacturer (Zollernalb Werkzeuge Germany) provides a 2-year warranty (or, upon registration on the Zollernalb Werkzeuge Germany website, the advertised 2+1 year warranty extension) on the goods advertised with the warranty promise. The warranty period begins on the invoice date. The manufacturer's warranty is valid only within the Federal Republic of Germany. If material or manufacturing defects occur during this period, the manufacturer, as the warrantor, will provide one of the following services at its discretion:

- free repair of the goods or
- Free replacement of the goods with an equivalent item (possibly a successor model if the original goods are no longer available).

In case of a warranty claim, please contact the warranty provider:

Zollernalb Tools Germany
Administration

Neue Rottenburgerstrasse 43
72379 Hechingen

Warranty claims are excluded in the case of damage to the goods caused by

- abusive or improper treatment
- Environmental influences (humidity, heat, overvoltage, dust, etc.)
- Failure to observe any safety precautions
- Failure to follow the operating instructions
- Use of force (e.g., blow, push, fall)
- unauthorized repair attempts
- normal wear and tear

To make a warranty claim, the warrantor must be given the opportunity to examine the product by sending it in. Care must be taken to prevent damage during transport by using appropriate packaging.

To claim under warranty, you must include a copy of the original invoice for the goods. Please understand that the manufacturer may refuse warranty service without this invoice copy. The invoice copy is required to calculate the warranty period. Furthermore, you must provide the name and address of the seller if this information is not already included on the invoice copy.

If your warranty claim is valid, the warranty process will be handled free of charge. Any shipping costs you may have incurred will then be reimbursed by the warranty provider.

A notice:

Your statutory rights against us arising from the purchase agreement concluded with us are in no way limited by this guarantee. In particular, any existing statutory warranty rights against us remain unaffected by this guarantee.

If the purchased item is defective, you can therefore always contact us under the statutory warranty, regardless of whether a warranty claim exists or the warranty is invoked.